How do I know which contact lenses to order?
There are many different brands and types of contact lenses. As well as
having different optical properties, they come in a variety of sizes and
are made of different advanced materials. Due to the specialised nature
of contact lenses, you will need to have your eyes examined by and optometrist
or ophthalmologist who will recommend the most suitable contact lenses for
you. If appropriate, he or she will explain the difference between daily,
fortnightly monthly and extended wear disposable lenses.
Do I need a prescription for contact lenses?
Yes. In Australia and NZ, contact lenses can not be sold without a valid
contact lens prescription. Your optometrist or ophthalmologist will provide
you with a contact lens prescription once he or she has determined the
most suitable lens for you. To arrange an eye examination with your local
OPSM optometrist, please call 13 20 20 or click on the link to find your
nearest
OPSM store
.
Can I use my spectacle prescription to buy contact lenses?
No. A contact lens prescription is different from a spectacle prescription.
Do I need a prescription for coloured contact lenses?
Yes. Even if they are only plano lenses (have no visual correction). Although
you can choose the colour, only an optometrist of ophthalmologist is qualified
to know which type, size and lens material is most suitable for your eyes.
When ordering contact lenses over the Internet, how do you view my prescription?
For Australian and NZ orders, OPSM is required to sight your contact lens prescription. While ordering, you will be given the following options:
- If your contact lens prescription is with OPSM, there is no need for you to resend it.
- You can send a copy of your contact lens prescription to us by facsimile or post
- OPSM will be pleased to contact your optometrist for you
For delivery to other countries, you will be asked to enter your contact lens parameters.
A prescription is not required for orders delivered to countries other than Australia and NZ.
What if I am unable to obtain a copy of my contact lens prescription?
You are entitled to a copy of your contact lens prescription. If you suspect
that your prescription is being withheld to ensure you purchase lenses
from that practice, please call
OPSM Direct to discuss options.
What if I buy a 12-months supply and my prescription changes?
OPSM Direct will exchange unopened boxes for lenses matching your new prescription.
How are the contact lenses delivered?
OPSM Direct can deliver to your work or home and can usually accommodate special delivery requirements. Delivery is by courier or post. Standard delivery for Australia and NZ is $5.00 and takes approximately 3-6 working days. Express delivery is $8.00 and takes 2-4 working days. Delivery time is subject to stock availability (OPSM holds the largest range of contact lenses in Australia). FREE standard delivery to Australia or NZ when you buy online 6 months supply or more of lenses.
Can I claim through my private health fund?
Yes. We supply an itemised receipt for you to attach to your private health fund claim. Please check with your heath fund if you are unsure what optical allowance your policy includes.
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