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Phone Orders: 1800 811 879 Australia | 0800 677 634 New Zealand

Customer Testimonials


My contact lenses arrived this morning.

Thanks for brilliant service and value. I have given your details to my girlfriend, who is going to try contacts very soon , and look forward to dealing with you again in 6 months.
Carl A
 

Thankyou once again for your excellent service, be sure to pass on to
your manager that you deserve a raise or at least a bonus for keeping
your bugging customer's happy.
It is very much appreciated.
Kirsten P
 

I have just received my order from you, and I'm absolutly rapt with the service.
Vanessa W
 

I heard about it via a friend!
I also greatly appreciate the follow up phone call! Personal contact gives that extra reassurance that all is going ahead smoothly and with privacy!
THANKS!!
Sonny H
 

I am working in customer service based company as well and been so many years working in this field I never experience anything like this ! Well Done OPSM Direct ! I am surely will promote this , and you can count on me being a loyal customer from now on !
Sandy T
 

It really was by accident that I came across your services - especially at a time when I was price hunting for contact lenses. The discounts you provide are fabulous.

I'm certainly impressed with the service you have provided so far and look forward to receiving my lenses and doing business with you in the future.
Sharon A
 

Hooray!

It took me too long to figure out it was my expiry date.

Thanks guys, you're amongst the promptest ecomm site i've dealt with. In fact, you're the best Australian ecomm site for customer service I've come across:)
Sarah W
 

Yes I have recieved my cotact lenses. They arrived early last week. Thank you very much for sending them over to me in the UK. The service was great and I will definitely be using this service again!!!!!
Thank you also for your help in processing my order.
Matt G
 

Thank you so much for your assistance and professionalism that your company offers every time I deal with them. I know there are cheaper options with other companies ordering over the internet, however whilst OPSM continues this fantastic service I will never change.
Rebecca C
 

As a long time user of OPSM stores for both contact lenses and glasses, I am so impressed by this web site and look forward to my new found convenience in terms of purchasing my contact lenses online, a process which in the past has been a hassle to collect from your store.
Clare G
 

I received my first order a day after the order was placed, Nicole was very friendly and helpful and attached a note with my lens regarding the referral of another person and saving $20.00, the note has a friendly tone and genuineness about it. Thank you Nicole. I am now searchng the web site to get the details of the refer a friend to see if my sister would like to use this service. Thanks
Paula W
 

Hi OPSM,

I have just received my first order of contact lenses, and wanted to say how impressed I am with how easy it was plus how quickly they arrived. I will definitely be ordering from your website again.

Thanks, Renata





Renata L
 

Thanks for the prompt email, that was quick. I'll place my order online marked to your attention - and thanks for your help
Rod C
 

Just thought I would send a small note instead of ringing and bugging you, of how much I greatly appreciate your help and assistance and the extremes you have gone to so as to get my contacts to me on time.
Clara P
 

I just wanted to tell you how impressed I am on the service I just recieved from OPSM Direct. I placed my order yesterdayafternoon at 1:30pm, recieved confirmation of my order and that it had been dispatched and I just recieved my lenses this morning at 7:20am. Now THAT is excellent customer service, I am totally impressed. Well done, alot of other companies could learn from your professionalism. Have a great day!
stacey w
 

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